Debt recovery, simplified.

Have you provided a product or service and not received payment for it? Are your invoices unpaid? Are you owed money but can't seem to recovery it?

We are specialists in collecting unpaid and overdue invoices, and other outstanding debts. If a customer owes your business money and is late to pay or refusing payment, we can offer the best chance of recovery.

At Ayom, we offer a no-win, no-fee debt collection service for people, businesses, and other organisations with overdue invoices. So, if you are owed money by a customer, we can help to recover it and you won't pay anything unless we are able to initiate recovery. We take a fee off what is recovered, so you are not out-of-pocket on top of what you are already owed by your customer.

The first step is that you provide us with the details of the debt: how much, who owes you, what for, when was it due? If necessary we will run traces to get up-to-date contact details for the customer, and in cases where it is appropriate, for the people behind the business. We have market-leading tracing tools, which have a high level of accuracy and allow us to pinpoint postal addresses, and sometimes telephone numbers and email addresses for your debtor.

Once we have confirmed their contact details, we start by notifying them of the overdue invoices and that you have instructed us to pursue the debt on your behalf. This is usually done in writing. We will then launch our proven collection strategy and combine this with direct contact by our debt collection agents.

We would expect your customer to respond fairly quickly once a debt collection agency is appointed. They may be in a position to pay off the debt in full, or they may dispute some aspect of the debt or want to setup a payment arrangement. While we will take their financial situation into account, you are our client and we will actively pursue the best outcome for you from your customer. Oftentimes, debtors stick their head in the sand and hope the problem will just go away. However, once realisation kicks in that we are not going to stop chasing them, we are usually able to make arrangements to get the debt paid off.

Sometimes there are queries from the debtor. We will go through the outstanding invoices and deal with most initial objections, although we may need to contact you if they raise what seems like a genuine dispute. Our debt collectors are trained specifically to overcome most objections and isolate genuine disputes from spurious ones. So we are very good at navigating towards payment. We will push your customer to settle the debt as soon as possible, taking various factors into account. Usually the debt will be paid off in one go, while other times, we may need to setup a payment arrangement so that regular payments are made to reduce the debt. If the invoice was not settled quickly in the first place, the financial status of the customer may have been a contributing factor.

At Ayom Debt Recovery, we create a level of pressure and persistence that you cannot achieve yourself. As a leading UK debt recovery agency we have collected debts for thousands of customers totalling millions of pounds. Remember: under our no-win, no-fee service, if we are unable to recover your debt, you pay us nothing. You should also note that depending upon how you value your time, by using us, you may find that using our service actually saves you money. If you're not sure, why not give us a call on 0800 130 3357 and discuss your unpaid invoices with one of our experts?

Sign up today using our self-service client portal. First you register and provide your details, then you can add any debts that you are owed. Once we have that information, we will start our recovery process and you'll be able to keep track of what's going on using the client portal.